Responsible Gaming

Our Responsible Gaming Tools

We provide the following tools directly in your account settings, accessible at any time:

• Deposit Limits

  Set daily, weekly, or monthly limits on how much you can deposit. Limits apply immediately. Increasing a limit requires a 24-hour cooling-off period.

• Session Limits

  Set a maximum play duration per session. When the timer expires, you'll be logged out automatically.

• Loss Limits

  Cap how much you can lose per day, week, or month. Limits activate immediately; increases require a cooling-off period.

• Cooling-Off Period

  Take a break from 24 hours to 6 weeks. Your account is locked for the duration. No override is possible during the period.

• Self-Exclusion

  Permanently or long-term exclude yourself from all gambling activity. Contact live chat to initiate. Applies immediately and cannot be reversed for the selected duration (minimum 6 months).

• Reality Check

  Set time reminders that show how long you've been playing and your net session result. Helps maintain awareness.

Signs of Problem Gambling

Gambling becomes problematic when it starts affecting your finances, relationships, work, or mental health. Common warning signs:

• Spending more money or time gambling than you intended
• Chasing losses — trying to win back money you've lost
• Hiding gambling activity from family or friends
• Borrowing money to gamble
• Neglecting work or personal responsibilities because of gambling
• Feeling anxious, irritable, or depressed when not gambling

Help & Support in New Zealand

Kiwis Treasure Casino only accepts players aged 18 and over. If you believe someone under 18 is using our platform, contact support immediately.